Top 10 tech companies using ChatGPT

8 min readMay 3, 2023


ChatGPT is a powerful natural language generation model that can create engaging and coherent texts on various topics and domains. It has been widely adopted by many companies to enhance their products and services, such as chatbots, content creation, summarization, translation, and more.

In this article, we will explore the top 10 companies that use ChatGPT for their business needs and how they benefit from this cutting-edge technology.

What is ChatGPT exactly?

ChatGPT is a revolutionary chatbot that can interact with you in a natural and engaging way. It is powered by a massive language model which was trained by OpenAI on billions of words from the internet. ChatGPT can answer your questions, follow up on your topics, admit its mistakes, and even challenge your assumptions. It can talk about anything from science and technology to sports and entertainment.

Contrary to popular opinion ChatGPT is not just a chatbot, it is a conversational partner that can help you learn new things, have fun, and explore your interests. You can try ChatGPT for free at and see for yourself how amazing it is. ChatGPT is the future of communication and education, and you can be part of it today!

What is the difference between ChatGPT-4 and ChatGPT-3.5?

ChatGPT 3.5 vs. ChatGPT 4

GPT-4 is the latest and most advanced language model created by OpenAI, a research organization dedicated to creating and promoting safe and beneficial artificial intelligence. GPT-4 was released on March 14, 2023, and it is available via API and for premium ChatGPT users. However, premium users are limited to a cap of 100 messages every four hours, with the limit tightening to 25 messages every three hours in response to increased demand.

So, what is the difference between GPT-4 and ChatGPT? Well, there are many differences, but the most notable one is that GPT-4 is a multimodal model, which means it can take images as well as text as input. This opens up a whole new range of possibilities for interacting with GPT-4, such as asking it to describe a picture, generate a caption, or even create a meme!

Another difference is that GPT-4 is more reliable, creative, and able to handle much more nuanced instructions than ChatGPT. For example, it can solve difficult problems with greater accuracy, thanks to its broader general knowledge and problem-solving abilities. It can also generate, edit, and iterate with users on creative and technical writing tasks, such as composing songs, writing screenplays, or learning a user’s writing style.

GPT-4 also surpasses ChatGPT in its advanced reasoning capabilities. For instance, it can explain the plot of Cinderella in a sentence where each word has to begin with the next letter in the alphabet from A to Z, without repeating any letters. Here is what it came up with:

“A beautiful Cinderella, dwelling eagerly, finally gains happiness; inspiring jealous kin, love magically nurtures opulent prince; quietly rescues, slipper triumphs, uniting very wondrously, xenial youth zealously.”

Isn’t that amazing? I don’t think I could do that myself!

GPT-4 also outperforms ChatGPT by scoring in higher approximate percentiles among test-takers on various professional and academic benchmarks. For example, it passes a simulated bar exam with a score around the top 10% of test takers; in contrast, ChatGPT’s score was around the bottom 10%.

Finally, GPT-4 is safer and more aligned than ChatGPT. It is less likely to respond to requests for disallowed content and more likely to produce factual responses than ChatGPT on internal evaluations. It also incorporates more human feedback from ChatGPT users and experts to improve its behavior.

As you can see, GPT-4 is a remarkable achievement in artificial intelligence and natural language processing. It is not perfect, of course, and it still has many limitations and challenges. But it is definitely a huge step forward in creating and using more sophisticated and capable language models.

How do companies utilize ChatGPT?

One of the main benefits of ChatGPT is that it can generate high-quality content in a matter of seconds. This can save time and resources for companies that need to produce a lot of content for their websites, blogs, social media, newsletters, or other platforms. Chatgpt can also generate content that is tailored to the specific audience, tone, style, and format that the company wants. For example, ChatGPT can write informative articles, catchy headlines, persuasive sales copy, witty jokes, or creative stories.

Another benefit of ChatGPT is that it can provide personalized and interactive customer service. ChatGPT can be integrated with chatbots or voice assistants that can communicate with customers via text or speech. ChatGPT can understand natural language and respond appropriately to customer queries, requests, feedback, or complaints. ChatGPT can also handle multiple conversations at once and provide consistent and accurate answers. ChatGPT can also learn from customer data and preferences and offer relevant suggestions or recommendations.

A third benefit of ChatGPT is that it can help with marketing and branding. ChatGPT can generate catchy slogans, taglines, logos, or names for products or services. ChatGPT can also create engaging and original ads or campaigns that can attract and retain customers. ChatGPT can also help with social media marketing by generating posts, comments, reviews, or testimonials that can boost the company’s online presence and reputation.

These are just some of the ways that companies can utilize ChatGPT to improve their business and customer experience. ChatGPT is a versatile and powerful tool that can help companies achieve their goals and stay ahead of the competition. ChatGPT is not only a technology but also a creative partner that can inspire and support companies in their journey.

ChatGPT is an AI-powered chatbot that has been adopted by a number of companies to streamline their operations and improve customer service. Some of the companies that have integrated ChatGPT into their management systems, research, and process include Bain & Company, Khan Academy, Morgan Stanley, Duolingo, Snapchat, and Salesforce.

However, some companies like JPMorgan Chase, Bank of America, Goldman Sachs and Deutsche Bank have restricted employees’ use of ChatGPT. Companies should carefully consider the potential benefits and limitations before implementing ChatGPT.

Companies that use ChatGPT

Here are the companies that use ChatGPT for various reasons.


IBM has been exploring ChatGPT technology for a security operation use case. The IBM Security team has been exploring the capabilities of ChatGPT for a security operations use case. The results are intriguing and show the potential of using AI and automation to improve productivity, accuracy, and response time in security operations.


Microsoft has been using ChatGPT for a variety of use cases including improving customer experience by gathering customer feedback and insights, better understanding markets and competitors, generating high-quality content for websites, blogs, or social media platforms, and unlocking a new robotics paradigm.

Microsoft’s Azure OpenAI service offers ChatGPT as a powerful tool to enable these outcomes when leveraged with their data lake of more than two billion metadata and transactional elements.


Salesforce uses ChatGPT to improve customer experience. ChatGPT can create a Validation Rule, Formula, Apex Class, Lightning Web Component (LWC), or a Unit Test for a LWC. It can also be used to create chatbots that can help businesses automate customer support, lead generation, and other tasks. Integrating ChatGPT with Salesforce can provide businesses with a powerful tool for engaging with customers and employees.


Duolingo has integrated GPT-4 into its learning app². Duolingo Max is a learning experience powered by GPT-4 that delivers highly-personalized language lessons¹. GPT-4 can help Duolingo users learn new languages by providing them with more accurate translations and more natural-sounding sentences. It can also help users practice their writing skills by providing them with feedback on their writing.


Mastercard has been using GPT-3 to develop a conversational AI platform that can help businesses automate customer service and support¹. The platform is designed to help businesses improve customer engagement and reduce costs by automating customer service tasks. Mastercard has also been using GPT-3 to develop a chatbot that can help customers with their financial needs². The chatbot is designed to provide customers with personalized financial advice and help them manage their finances more effectively.


Nvidia has invested in AI through hardware and software for several years, and ChatGPT has become a buzz tool in tech circles since it was launched on November 30, 2022. The more companies and consumers use these AI applications, especially ChatGPT, the more the demand for Nvidia GPUs computing will increase. Nvidia has also introduced its new NeMo Guardrails tool for AI developers, which promises to make AI chatbots like ChatGPT just a little less insane.


Instacart has integrated OpenAI’s ChatGPT chatbot technology into its grocery-delivery app. Instacart uses ChatGPT to allow customers to ask food-related questions and get “buyable” answers from product data. Shopify uses ChatGPT API to build a personalized shopping recommendation assistant. OpenAI has also released a ChatGPT API for third-party use. The ChatGPT API powers new services from Instagram, Snap, Quizlet and Instacart.

Hugging Face

Hugging Face’s ChatGPT is a conversational AI model that can be used for various applications such as chatbots, customer service, and personal assistants. It can also be used for generating text in various domains such as summarization, translation, and question answering. Hugging Face has also developed a platform called “Spaces” that allows users to create and deploy their own conversational AI models using ChatGPT.


Tidio is a chatbot platform that helps businesses communicate with their customers and leads. It offers various features such as live chat, email marketing, chatbots, and more. But one of the most impressive features is the ability to use ChatGPT as a chatbot engine.

Tidio uses ChatGPT to create chatbots that can provide customer service with AI, sales assistance, product recommendations, and more. Tidio users can customize their chatbots with predefined templates or create their own from scratch. They can also use ChatGPT’s advanced settings to fine-tune the chatbot’s personality, tone, and behavior.

By using ChatGPT, Tidio users can create chatbots that are more human-like, engaging, and helpful. They can also save time and money by automating repetitive tasks and providing 24/7 support to their customers.

If you want to learn more about Tidio and ChatGPT, you can visit their website or sign up for a free trial. You can also check out some of their chatbot examples and see how they work in action.


Circleboom is social media management tool that supports Twitter, Instagram, LinkedIn, Pinterest, Facebook, and Google Business Profile. People can integrate their multiple social media accounts in one place and create content!

Circleboom integrated ChatGPT on its smart dashboard. Thanks to its AI-Powered Social Media Post Generator, you can curate, create, design, share, schedule and automate social media content for multiple social media accounts.

For example, with AI Tweet Generator, you can auto-generate tweets about any topic and share them with your accounts or schedule for the future.

You can generate hashtags with ChatGPT on Circleboom. This way, you can enrich your social media posts and grow your reach!

La Fin

ChatGPT is a revolution! It is probably bigger than the internet! It will change our lives fundamentally and it is shocking that some people still don’t see it coming!

But, there are some who see and accept it! These companies welcomed this ChatGPT revolution and integrated it into their services and products. ChatGPT will be your friend, not enemy if you use it wisely!

In this blog post, I listed some companies that use ChatGPT to offer better services and products!




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